Study sheet: Self-Awareness and Empathy

Course Outline

  1. Foundations of Self-Awareness
  2. Self-Concept and Personal Evaluation
  3. Values and Self-Awareness
  4. Experiential Learning and Reflection
  5. Schemas Biases and Stereotypes
  6. Gibbs Reflective Cycle
  7. Practitioner Self-Awareness
  8. CBT Dimensions and Distortions
  9. Mindfulness and Value Clarification
  10. Empathy Types and Helping
  11. Empathy in Person-Centred Therapy
  12. Perspective Taking and Empathy Barriers

1. Foundations of Self-Awareness

Key Concepts & Definitions

  • Self-awareness : the ability to recognise and understand one’s own thoughts, emotions, behaviours, strengths, weaknesses, values, and beliefs
  • Self-awareness : According to Daniel Goleman (1995), self-awareness is knowing one’s internal states, preferences, resources, and intuitions.
  • Self-awareness : According to Shelley Duval and Robert Wicklund (1972), self-awareness is the capacity to become the object of one’s own attention.

Essential Points

  • The World Health Organization defines self-awareness as including recognition of one’s character, strengths, weaknesses, desires, and dislikes.

2. Self-Concept and Personal Evaluation

Key Concepts & Definitions

  • Self-concept : an individual’s overall understanding and perception of their identity, abilities, personality, roles, and characteristics
  • Self-esteem : the value, respect, and acceptance that individuals have for themselves and involves emotional evaluation of oneself
  • Self-efficacy : Albert Bandura — an individual’s belief in their ability to successfully perform a task or achieve a goal

Essential Points

  • Self-concept develops through experiences, interactions, social feedback, and personal reflection, beginning in early childhood and continuing throughout life.

Memory Hook

Self-concept answers “Who am I?”, whereas self-esteem answers “How do I feel about myself?”

3. Values and Self-Awareness

Key Concepts & Definitions

  • Rokeach value theory : Milton Rokeach — enduring beliefs about what is desirable or worthwhile that influence attitudes, decisions, behaviours, and life goals
  • Terminal values : Terminal values are desired end goals or life outcomes that a person wants to achieve, such as happiness, freedom, inner harmony, family security, wisdom, equality, a comfortable life, and world peace.
  • Instrumental values : Instrumental values are preferred ways of behaving that help individuals achieve terminal values, such as honesty, responsibility, courage, self-control, kindness, ambition, politeness, and forgiveness.

Essential Points

  • Rokeach’s theory supports self-awareness through identifying personal values, improving value-aligned decision-making, promoting consistent behaviour, clarifying meaningful goals, and encouraging personal growth.

Memory Hook

Terminal values are destinations; instrumental values are the behaviours used to reach them.

4. Experiential Learning and Reflection

Key Concepts & Definitions

  • Experiential learning cycle : David A. Kolb — a continuous process of experiencing, reflecting, thinking, and applying what has been learned

★ Must-know

  • 🔄 The cycle proceeds through (David A. Kolb):
    1. Concrete Experience
    2. Reflective Observation
    3. Abstract Conceptualisation
    4. Active Experimentation

Further detail

  • 🔄 The activity involves:

    1. Drawing a timeline from childhood to the present
    2. Marking important events, achievements, challenges, and turning points
    3. Reflecting on how experiences shaped identity
  • Reflection in Kolb’s cycle promotes self-awareness by helping learners recognise strengths, weaknesses, emotions, reactions, learning preferences, and areas for improved performance.

Memory Hook

Do → Reflect → Conceptualise → Apply

5. Schemas Biases and Stereotypes

Key Concepts & Definitions

  • Schema : a mental framework or organised pattern of knowledge that helps people understand, interpret, and respond to information based on previous experiences
  • Cognitive bias : a systematic error in thinking that affects how people perceive information and make decisions, often because the brain uses mental shortcuts

★ Must-know

📌 Prejudice is a usually negative attitude formed without sufficient knowledge or evidence, whereas a stereotype is a widely held but oversimplified belief about a group that may be positive or negative.

Further detail

  • Confirmation bias involves seeking, interpreting, and remembering information that supports existing beliefs while ignoring contradictory evidence.

6. Gibbs Reflective Cycle

★ Must-know

  • Gibbs’ Reflective Cycle is a six-stage model developed by Graham Gibbs in 1988 to help people reflect on experiences, learn from them, and improve future performance.

  • 🔄 The six stages are (Graham Gibbs, 1988):

    1. Description
    2. Feelings
    3. Evaluation
    4. Analysis
    5. Conclusion
    6. Action Plan

Further detail

📌 The Description stage records objectively what happened, where it happened, who was involved, what the person did, and the outcome without analysing or judging the experience.

📌 The Action Plan stage turns reflection into practical future improvement by identifying what to do differently, which skills to develop, and how to prepare for similar situations.

Memory Hook

Describe → Feel → Evaluate → Analyse → Conclude → Act

7. Practitioner Self-Awareness

★ Must-know

  • An effective practitioner recognises personal strengths and weaknesses, including abilities and limitations relevant to professional practice.

📌 Counsellors must recognise their personal beliefs, assumptions, stereotypes, and judgments so that they do not influence clients unfairly.

📌 Maintaining professional boundaries requires counsellors to understand their roles, responsibilities, and limitations and to avoid helping clients beyond their professional role.

Further detail

📌 Self-aware counsellors manage emotions such as sadness, frustration, and anxiety professionally while remaining emotionally present and supportive.

8. CBT Dimensions and Distortions

Key Concepts & Definitions

  • CBT model : Aaron T. Beck — a model proposing that thoughts, emotions, and behaviours are interconnected and can be changed through awareness of unhelpful patterns
  • Cognitive distortion : an unhelpful pattern of thinking that interprets situations inaccurately or irrationally

★ Must-know

  • The dimensions are:
    • Thoughts
    • Emotions
    • Behaviours
    • Physical reactions

Further detail

  • The listed distortions are:
    • All-or-nothing thinking
    • Overgeneralization
    • Mental filter
    • Discounting the positive
    • Mind reading
    • Fortune telling
    • Catastrophizing
    • Should statements
    • Labeling
    • Personalization

Memory Hook

Thoughts, emotions, behaviours, and physical reactions interact, but they are not the same dimension.

9. Mindfulness and Value Clarification

Key Concepts & Definitions

  • Mindfulness : paying full attention to the present moment with openness, curiosity, and acceptance without becoming distracted by the past or worrying about the future
  • Value clarification : the process of identifying and understanding the personal and professional values that guide behaviour and decision-making

★ Must-know

  • The key elements are:
    • Present-moment awareness
    • Acceptance
    • Attention
    • Non-judgment
    • Compassion

Further detail

📌 Acceptance of difficult thoughts means acknowledging unwanted thoughts without suppressing, avoiding, or fighting them and without treating every thought as true.

Memory Hook

Acceptance allows difficult thoughts and emotions to exist, whereas suppression attempts to eliminate them.

10. Empathy Types and Helping

Key Concepts & Definitions

  • Empathy : the ability to understand and share another person’s thoughts, feelings, and experiences from their point of view while maintaining awareness that those experiences belong to the other person
  • Empathy–Altruism Hypothesis : C. Daniel Batson — Batson’s Empathy–Altruism Hypothesis states that empathic concern produces altruistic motivation to help another person even when there is no personal reward or benefit.

★ Must-know

  • The types are:
    • Cognitive empathy
    • Emotional or affective empathy
    • Compassionate empathy

Further detail

  • 🔄 The process proceeds through (C. Daniel Batson):
    1. Empathic concern
    2. Perception of need
    3. Altruistic motivation
    4. Helping behaviour

Memory Hook

Empathic concern → altruistic motivation → helping behaviour

11. Empathy in Person-Centred Therapy

★ Must-know

  • Person-Centred Therapy was developed by Carl Rogers as a humanistic approach based on the belief that people can grow and develop within a supportive and accepting environment.

  • The three core conditions are (Carl Rogers):

    • Empathy
    • Unconditional positive regard
    • Congruence or genuineness

📌 In Person-Centred Therapy, empathy means entering the client’s world and understanding it as if one were the client without losing one’s own identity. — Carl Rogers

Further detail

📌 Empathy creates understanding through perspective-taking and listening, whereas sympathy expresses pity or sorrow and may move too quickly toward reassurance or advice.

Memory Hook

Empathy + unconditional positive regard + congruence

12. Perspective Taking and Empathy Barriers

Key Concepts & Definitions

  • Perspective-taking : the ability to understand a situation from another person’s point of view without assuming that their experience is exactly the same as one’s own

★ Must-know

  • The barriers include:
    • Personal biases and prejudices
    • Lack of self-awareness
    • Poor listening skills
    • Emotional over-involvement
    • Cultural differences

Further detail

📌 Poor listening can obstruct empathy through interrupting, giving advice too quickly, or failing to pay attention.

📌 Cultural differences in language, customs, values, or beliefs can lead to misunderstandings that obstruct empathy.

Memory Hook

Empathy understands another person’s perspective; sympathy expresses concern without fully entering that perspective.

Synthesis Tables

Self-Concept Self-Esteem and Self-Efficacy

NotionCentral questionMeaning
Self-conceptWho am I?Beliefs and perceptions about identity, abilities, and characteristics
Self-esteemHow do I feel about myself?Value, respect, acceptance, and emotional evaluation of oneself
Self-efficacyCan I do this?Belief in the ability to perform a task or achieve a goal

Test your knowledge

Test your knowledge on Self-Awareness and Empathy with 32 multiple-choice questions with detailed corrections.

1. Which ability best defines self-awareness?

2. According to Shelley Duval and Robert Wicklund, what does self-awareness involve?

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Review with flashcards

Memorize the key concepts of Self-Awareness and Empathy with 67 interactive flashcards.

What is self-awareness in terms of personal understanding?

The ability to recognise and understand one’s own thoughts, emotions, behaviours, strengths, weaknesses, values, and beliefs.

What is self-concept?

An individual's overall understanding and perception of their identity, abilities, personality, roles, and characteristics.

What does self-esteem involve?

Emotional evaluation of oneself including value, respect, and acceptance.

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