Mastering Organizational Behavior

Revision sheet excerpt

Organizational Behavior - Exam Revision Sheet

1. 📌 Essentials

  • Organizational Behavior (OB): Study of individual, group, and system dynamics influencing workplace behavior.
  • Levels analysis: Individual, group, organizational; interconnected and influence each other.
  • Big Five personality traits: Extrav, Agreeableness, Conscientiousness, Emotional Stability, Openness.
  • Hawthorne effect: Productivity increases when workers are observed.
  • Conformity & Obedience: Asch (75% conformity), Milgram (65% obedience to authority).
  • Lewin’s Change Model: Unfreeze → Change → Refreeze.
  • Organizational culture: Shared values, norms, artifacts; created via stories, rituals, symbols.
  • Formalization: High (rules, routines) vs low (autonomy, flexibility).
  • Span of control: Optimal 5-6 subordinates.
  • Silos: Organizational fragmentation, communication barriers.
  • Locus of Control: Internals (self-driven) vs externals (external factors).
  • Diversity: Surface (visible) and deep (values); managed for innovation and conflict.
  • Heuristics & biases: Quick decision rules prone to errors (e.g., overconfidence, stereotyping).
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Quiz preview

1. What is the primary focus of Organizational Behavior (OB)?

2. What is a key characteristic of Lewin’s Change Model in organizational change management?

3. Which of the following best describes Lewin’s three-stage model for managing change?

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Flashcards preview

Organizational Behavior — definition?

Study of individual, group, and system dynamics in workplaces.

Organizational Behavior — definition?

Study of workplace individual, group, systems.

Levels of analysis — examples?

Macro, group, individual.

Levels analysis — components?

Individual, group, organizational levels.

Big Five traits — include?

Extraversion, agreeableness, conscientiousness, emotional stability, openness.

Big Five traits — include?

Extraversion, Agreeableness, Conscientiousness, Openness, Emotional Stability.

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What does the revision sheet on Mastering Organizational Behavior cover?

The revision sheet covers the essential concepts of Mastering Organizational Behavior. It is organized by topic to facilitate learning and memorization, with key definitions, explanations and summaries.

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The quiz contains 10 multiple-choice questions with detailed corrections and explanations for each answer. Ideal for testing your knowledge and identifying gaps.

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