Mastering Organizational Behavior

Estratto della scheda di revisione

Organizational Behavior - Exam Revision Sheet

1. 📌 Essentials

  • Organizational Behavior (OB): Study of individual, group, and system dynamics influencing workplace behavior.
  • Levels analysis: Individual, group, organizational; interconnected and influence each other.
  • Big Five personality traits: Extrav, Agreeableness, Conscientiousness, Emotional Stability, Openness.
  • Hawthorne effect: Productivity increases when workers are observed.
  • Conformity & Obedience: Asch (75% conformity), Milgram (65% obedience to authority).
  • Lewin’s Change Model: Unfreeze → Change → Refreeze.
  • Organizational culture: Shared values, norms, artifacts; created via stories, rituals, symbols.
  • Formalization: High (rules, routines) vs low (autonomy, flexibility).
  • Span of control: Optimal 5-6 subordinates.
  • Silos: Organizational fragmentation, communication barriers.
  • Locus of Control: Internals (self-driven) vs externals (external factors).
  • Diversity: Surface (visible) and deep (values); managed for innovation and conflict.
  • Heuristics & biases: Quick decision rules prone to errors (e.g., overconfidence, stereotyping).
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Anteprima del quiz

1. What is the primary focus of Organizational Behavior (OB)?

2. What is a key characteristic of Lewin’s Change Model in organizational change management?

3. Which of the following best describes Lewin’s three-stage model for managing change?

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Anteprima delle flashcard

Organizational Behavior — definition?

Study of individual, group, and system dynamics in workplaces.

Organizational Behavior — definition?

Study of workplace individual, group, systems.

Levels of analysis — examples?

Macro, group, individual.

Levels analysis — components?

Individual, group, organizational levels.

Big Five traits — include?

Extraversion, agreeableness, conscientiousness, emotional stability, openness.

Big Five traits — include?

Extraversion, Agreeableness, Conscientiousness, Openness, Emotional Stability.

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