Fundamentals of Modern Marketing

Revision sheet excerpt

Marketing Revision Sheet

1. 📌 Essentials

  • Marketing: Activities and strategies to attract,, and retain customers by creating and delivering value.
  • Core process: Understand needs → Design strategy → Implement program → relationships → Capture value.
  • Market offerings: Products, services, info, experiences satisfying needs/wants.
  • Needs vs. Wants vs. Demands:
    • Needs: felt deprivation.
    • Wants: shaped needs.
    • Demands: wants + purchasing power.
  • Customer satisfaction: Performance relative to expectations.
  • Customer lifetime value (CLV): Total profit from a customer over their relationship with the company.
  • Customer equity: Sum of all customers’ CLV.
  • Digital tools: Websites, social media, mobile apps, videos, blogs.
  • Big Data & AI: Enable personalized marketing and insights.
  • Sustainable marketing: Incorporates social and environmental responsibility.

2. 🧩 Key Structures & Components

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Quiz preview

1. How do Big Data and AI enhance modern marketing practices?

2. In the context of marketing, what does the term 'customer lifetime value (CLV)' refer to?

3. Which of the following best describes 'demands' in marketing concepts?

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Flashcards preview

Marketing — definition?

Strategies to attract, engage, and retain customers

Marketing — definition?

Activities to attract and retain customers.

4 Ps — components?

Product, Price, Promotion, Place

Core process steps?

Understand needs, design strategy, implement, build relationships, capture value.

Customer needs — role?

Basis for market offerings

Market offerings — what?

Products, services, info, experiences satisfying needs.

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What does the revision sheet on Fundamentals of Modern Marketing cover?

The revision sheet covers the essential concepts of Fundamentals of Modern Marketing. It is organized by topic to facilitate learning and memorization, with key definitions, explanations and summaries.

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How many questions are in the Fundamentals of Modern Marketing quiz?

The quiz contains 9 multiple-choice questions with detailed corrections and explanations for each answer. Ideal for testing your knowledge and identifying gaps.

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