Quality Improvement Participation — role?
Active employee involvement in enhancing quality.
Quality Circle — purpose?
Encourages grassroots problem-solving and continuous improvement.
Kaizen — meaning?
Continuous, incremental process improvement.
Six Sigma — defect goal?
Reduce defects to 3.4 per million opportunities.
DMAIC — stands for?
Define, Measure, Analyze, Improve, Control.
TQM — main focus?
Customer satisfaction through organization-wide quality efforts.
5S — first step?
Sort (Seiri): Remove unnecessary items.
Kanban — function?
Visual pull system for workflow and inventory control.
Lean waste — activity?
Non-value-adding activities to eliminate waste.
ISO 9001 — standard type?
International quality management system standard.
ERP — purpose?
Integrates business processes for efficiency.
Employee participation — benefit?
Fosters teamwork, ownership, and quality culture.
Kaizen philosophy — key idea?
Small, continuous improvements lead to big gains.
Six Sigma — methodology?
Data-driven process for defect reduction.
DMAIC — phase where root causes are identified?
Analyze.
TQM — implementation?
Organization-wide commitment to quality.
5S — goal?
Organized, clean, efficient workplace.
Kanban — visual tool?
Yes, uses cards/signals for workflow.
Lean waste — types?
Overproduction, waiting, transportation, excess inventory, motion, defects, over-processing.
ISO 9001 — certification?
Indicates compliance with international quality standards.
Test your knowledge with 10 questions on Quality Improvement and Lean Methodologies.
1. Who is credited with formulating the concept of Quality Circles as a tool for employee participation in quality improvement?
2. How can an organization best implement the principles of Kaizen philosophy in its daily operations?
Review the complete course in the revision sheet for Quality Improvement and Lean Methodologies.
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