Effective Communication and Self-Management Skills

📋 Course Outline

1. Methods of Communication
2. Verbal Communication
3. Non-verbal Communication
4. Communication Cycle
5. Writing Skills
6. Self-management Skills
7. Stress Management
8. Self-awareness
9. Self-motivation
10. Goal Setting
11. Time Management
12. ICT Skills

📖 1. Methods of Communication

🔑 Key Concepts & Definitions

• Communication: The process of sharing information, ideas, or feelings between individuals or groups through verbal, non-verbal, or written means.
• Verbal Communication: Conveying messages using spoken or written words, including face-to-face conversations, phone calls, speeches, and written texts.
• Non-verbal Communication: Expressing messages without words, through body language, gestures, facial expressions, posture, and eye contact.
• Feedback: The response or reaction of the receiver to the sender’s message, indicating whether the message was understood correctly.
• Channel: The medium used to transmit the message, such as speech, writing, video, or gestures.
• Communication Cycle: The complete process involving the sender, message, channel, receiver, and feedback, which ensures effective exchange of information.

📝 Essential Points