Study sheet: Rhetorical Tools for Calming Emotions

Course Outline

  1. Passive Voice and Emotional Distance
  2. Backfire and Strategic Sympathy
  3. Humor as Emotional Relief
  4. Three Styles of Humor
  5. Banter and Concession
  6. Choosing the Right Rhetorical Tool

1. Passive Voice and Emotional Distance

Key Concepts & Definitions

  • Passive voice : presents an action as happening on its own by removing or hiding the actor responsible for it

★ Must-know

  • 🔄 The passive voice calms an audience by:
    1. disembodying the speaker
    2. removing the actors
    3. making events appear impersonal or accidental

Further detail

📌 The passive voice should not be used when the speaker is the culprit, because an audience that sees through the disguise may interpret it as evasion.

  • “The account got fouled up” describes wrongdoing without naming the coworker who caused it, unlike “Marcia fouled up the account.”

Memory Hook

Removing the actor calms emotion and can conceal responsibility.

2. Backfire and Strategic Sympathy

Key Concepts & Definitions

  • Backfire : a rhetorical routine that exaggerates the audience’s anger toward the speaker in order to inspire sympathy

★ Must-know

📌 A backfire can calm an individual’s emotion before anger escalates, especially when the speaker has made a mistake and wants to prevent an authority figure’s wrath.

  • 🔄 A backfire works by: admitting a mistake, describing the steps taken to repair it, expressing anger at oneself for failing to meet one’s usual standards

Further detail

📌 A backfire works best one-on-one with someone who knows and likes the speaker, while strangers may take the dramatic statement literally.

  • The speaker’s mistake of placing Mount Saint Helens in Oregon was softened when he presented it as “sloppy and stupid,” explained that it would not happen again, and handed over a correction.

Memory Hook

Passive voice hides blame, whereas backfire exaggerates blame to gain sympathy.

3. Humor as Emotional Relief

★ Must-know

  • Humor is described as the best calming device for most emotions except anger.

  • Humor can defuse a sensitive argument through distraction when people become focused on the joke instead of the subject they were discussing.

Further detail

📌 Humor can enhance ethos when it is used properly, but the source warns that joke telling is a relatively ineffective form of persuasion.

  • Sigmund Freud said that making people laugh relieves anxiety by releasing impulses in a disciplined manner. — Jokes (Der Witz)

Memory Hook

Laughter releases tension, making humor a calming device.

4. Three Styles of Humor

★ Must-know

  • Urbane humor depends on an educated audience and relies on wordplay or puns.

  • Wit is dry, mildly amusing humor that plays off a situation rather than relying on wordplay.

  • Facetious humor consists mainly of jokes whose primary purpose is to make people laugh.

Further detail

  • In 1843, Charles Napier used the Latin word “PECCAVI,” meaning “I have sinned,” to announce the capture of Sind through urbane wordplay.

Memory Hook

Urbane uses words, wit uses situations, and facetious humor seeks laughter.

5. Banter and Concession

Key Concepts & Definitions

  • Banter : a form of attack and defense made up of clever insults and quick replies

★ Must-know

📌 In deliberative argument, banter works best defensively by conceding a point and using it to the speaker’s advantage.

  • 🔄 Bantering concession works by: accepting an adversary’s statement at face value, following its logic to a ridiculous conclusion, throwing it back with a twist

Further detail

  • The source warns that banter requires rapid-response humor, although slower forms such as written communication allow more time to devise a retort.

  • Churchill’s reply to Lady Astor—saying that he would drink poisoned coffee if he were her husband—turns her insult back through concession and wit.

Memory Hook

Accept the point, twist its logic, and return it to the opponent.

6. Choosing the Right Rhetorical Tool

★ Must-know

📌 The passive voice redirects anger away from a person, backfire calms an individual by exaggerating the speaker’s guilt, and humor lowers tension through amusement or distraction.

  • The source states that banter is especially useful in rhetorical defense because concession lets the speaker throw the opponent’s argument back at him.

Further detail

📌 Humor should not target a shocking crime or a pitiful victim, following Cicero’s advice about the limits of acceptable jokes.

  • The passive formulation “The chair got broken” redirects attention from the person who broke the chair, unlike “Pablo broke the chair.”

Memory Hook

Passive voice redirects anger, backfire invites sympathy, and humor lowers tension.

Synthesis Tables

Humor Types Compared

TypeDefining mechanismTypical use
Urbane humorWordplay and punsEducated audiences
WitDry humor based on a situationMild amusement
Facetious humorJokes intended to make people laughDistraction, but relatively weak persuasion
BanterClever insults and quick repliesRhetorical attack and defense

Test your knowledge

Test your knowledge on Rhetorical Tools for Calming Emotions with 15 multiple-choice questions with detailed corrections.

1. Which rhetorical tool best calms an individual by deliberately exaggerating the speaker’s own guilt?

2. In which situation is a backfire especially useful for calming emotion?

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Review with flashcards

Memorize the key concepts of Rhetorical Tools for Calming Emotions with 37 interactive flashcards.

What does the passive voice present in a sentence?

An action happening on its own without showing the actor.

How does the passive voice affect the speaker's presence?

It disembodies the speaker by removing the actors.

What effect does the passive voice have on events?

It makes events appear impersonal or accidental.

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