Communication Principles and Processes

From the study guide

Course Outline

  1. Nature and Importance of Communication
  2. Elements of the Communication Process
  3. Principles and Characteristics
  4. Verbal and Nonverbal Language
  5. Nonverbal Communication Categories
  6. Communication Flows in the Workplace

1. Nature and Importance of Communication

Key Concepts & Definitions

  • Communication: the mutual exchange of information, ideas, and understanding through effective verbal or nonverbal means

★ Must-know

  • Communication enables people to express thoughts, feelings, aspirations, doubts, questions, and fears and serves as an instrument for human interaction.

Further detail

  • The word communication is derived from the Latin words “common,” meaning “belonging to many,” and “communico,” meaning “to confer with others.”

  • Communication can connect people across distances through cellular phones, videos, computers, and fax machines.

Memory Hook

Human social needs → communication enables interaction and shared understanding.

2. Elements of the Communication Process

Key Concepts & Definitions

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Practice quiz preview

1. Which situation best illustrates communication rather than expression alone?

2. Which function of communication most directly supports human interaction?

3. What is the sender’s primary responsibility in the communication process?

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Flashcard preview

What is communication?

The mutual exchange of information, ideas, and understanding.

What does communication enable people to express?

Thoughts, feelings, aspirations, doubts, questions, and fears.

What is the origin of the word communication?

It is derived from Latin words meaning 'belonging to many' and 'to confer with others'.

How can communication connect people across distances?

Through cellular phones, videos, computers, and fax machines.

What does the sender or encoder do in communication?

The sender conceptualizes the message, chooses what and how to communicate, and considers the receiver.

What distinguishes the medium from the channel in communication?

The medium is the message's immediate form, while the channel delivers that form through systems.

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Frequently asked questions

What does the Communication Principles and Processes study guide cover?

It covers the core concepts of Communication Principles and Processes, organized by topic with the key definitions, explanations and takeaways, so it's easier to learn and remember.

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How many questions are in the Communication Principles and Processes quiz?

The practice quiz has 18 multiple-choice questions, each with an explanation. Use it to check what you know and find your gaps.

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How do I study Communication Principles and Processes with flashcards?

There are 38 flashcards on Communication Principles and Processes, with a question on the front and the answer on the back. Try to recall each answer before you flip, and let spaced repetition bring back the ones you miss.

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