2- Stakeholder Management Fundamentals

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Course Outline

  1. Identify and Engage Stakeholders
  2. Stakeholder Categorization
  3. Stakeholder and Communication Management
  4. Stakeholder Identification and Relationship
  5. Stakeholder Data Gathering and Analysis
  6. Create Stakeholder Register
  7. Stakeholder Mapping and Influence
  8. Stakeholder Perceptions and Feedback
  9. Stakeholder Engagement Strategy

1. Identify and Engage Stakeholders

Key Concepts & Definitions

Stakeholders: Individuals or organizations that have an interest in or are affected by the project. They can influence or be influenced by project outcomes. AUTHOR (2023): stakeholders include end users, customers, employees, managers, sponsors, business partners, suppliers, government, and community.

Early Engagement: The process of identifying and involving stakeholders at the beginning of the project to prevent surprises and ensure their needs are considered. It helps establish a foundation for successful project execution.

Business Case: A project document used to identify stakeholders by providing key names and roles involved in or affected by the project. It serves as a primary source for stakeholder identification.

Benefits Management Plan: A document that can also help in identifying stakeholders by outlining expected benefits and the individuals or groups interested in or responsible for realizing those benefits.

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Anteprima del quiz

1. How should a project manager best apply the concept of early stakeholder identification during project initiation?

2. How does the categorization of stakeholders as active or passive influence project outcomes?

3. What is the primary role of the communications management plan in stakeholder and communication management?

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Anteprima delle flashcard

Stakeholders — definition?

Individuals or organizations affected by or affecting the project.

Early Engagement — role?

Identify and involve stakeholders at project start.

Business Case — stakeholder source?

Provides names and roles of involved or affected parties.

Benefits Management Plan — purpose?

Helps identify stakeholders interested in or responsible for benefits.

Issue Log — stakeholder insight?

Reveals stakeholders as issues or impediments are logged.

Change Log — stakeholder tracking?

Tracks new or affected stakeholders through project changes.

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