Flashcards: Quality Improvement and Lean Methodologies — 20 cartões

Quality Improvement Participation — role?

Active employee involvement in enhancing quality.

Quality Circle — purpose?

Encourages grassroots problem-solving and continuous improvement.

Kaizen — meaning?

Continuous, incremental process improvement.

Six Sigma — defect goal?

Reduce defects to 3.4 per million opportunities.

DMAIC — stands for?

Define, Measure, Analyze, Improve, Control.

TQM — main focus?

Customer satisfaction through organization-wide quality efforts.

5S — first step?

Sort (Seiri): Remove unnecessary items.

Kanban — function?

Visual pull system for workflow and inventory control.

Lean waste — activity?

Non-value-adding activities to eliminate waste.

ISO 9001 — standard type?

International quality management system standard.

ERP — purpose?

Integrates business processes for efficiency.

Employee participation — benefit?

Fosters teamwork, ownership, and quality culture.

Kaizen philosophy — key idea?

Small, continuous improvements lead to big gains.

Six Sigma — methodology?

Data-driven process for defect reduction.

DMAIC — phase where root causes are identified?

Analyze.

TQM — implementation?

Organization-wide commitment to quality.

5S — goal?

Organized, clean, efficient workplace.

Kanban — visual tool?

Yes, uses cards/signals for workflow.

Lean waste — types?

Overproduction, waiting, transportation, excess inventory, motion, defects, over-processing.

ISO 9001 — certification?

Indicates compliance with international quality standards.