Conducting Effective Interviews

📋 Course Outline

1. Interview Purposes and Types
2. Interview Planning and Preparation
3. Opening and Questioning Techniques
4. Active Listening and Ethical Conduct
5. Closing and Reviewing the Interview
6. Interview Practice and Assessment
7. Interview Evaluation Criteria

📖 1. Interview Purposes and Types

🔑 Key Concepts & Definitions

• Interview : A communicative process of exchanging and sharing information involving individuals.

★ Must-know

• Interviews may be conducted to: apply for a job, gather information about or research a person, product, or proposal, learn more about a person for employment, promotion, or an award or scholarship

📌 A structured interview uses standardized questions for all interviewees and allows little flexibility, an unstructured interview allows relevant questions chosen freely by the interviewer and is more conversational, and a semi-structured interview combines structured and unstructured features.

Further detail

📌 Most interviews are structured and strictly time-bound, so questions must be prepared beforehand and the time allotted for asking and answering must be respected.

💡 Memory Hook