Flashcards: Conducting Effective Interviews — 11 cartões

What is an interview?

A communicative process exchanging and sharing information involving individuals.

Interview purpose - main types

Job application, research, or personal info

What distinguishes a structured interview from an unstructured one?

Structured interviews use standardized questions with little flexibility, unstructured ones allow freely chosen relevant questions.

Structured interview characteristic

Uses standardized questions, little flexibility

What is essential to know when preparing for an interview?

The interview's purpose and details about the person and reason for the interview.

Preparation steps in interview

Know purpose, research, prepare questions, schedule, arrive early

What should an interview plan identify besides the interview goal?

Possible leaders, their positions, ten related questions, expected learning, and challenges.

Key opening step in interview

Greet, express gratitude, build rapport, state purpose

Active listening components

Eye contact, nonverbal cues, careful listening, follow-up questions

Interview closing actions

Summarize, review, thank interviewee, discuss next steps

Interview evaluation criteria

Question relevance, listening skills, professionalism, rapport-building