Mastering Workplace Diversity and Inclusion

Revision sheet excerpt

Course Outline

  1. Workplace Diversity Types
  2. Prejudice and Discrimination
  3. Theoretical Perspectives
  4. Group Composition Effects
  5. Cross-Cultural OB
  6. Diversity Management Strategies
  7. Diversity Culture and Climate
  8. Managing Bias and Stereotypes
  9. Legal and Ethical DEI
  10. Organizational Inclusion

1. Workplace Diversity Types

Key Concepts & Definitions

  • Surface-level diversity: Differences in easily perceived characteristics such as gender, age, race, or ethnicity that do not necessarily reflect how people think or feel but may activate stereotypes (see biographical characteristics). (source)

  • Deep-level diversity: Variations in values, personality, and work preferences that become more significant as individuals get to know each other better, influencing their interactions and perceptions (see also the example of shared work styles). (source)

  • Biographical characteristics: Personal attributes such as age, gender, race, and ethnicity that are objective, easily obtained from HR records, and form the basis of surface-level diversity. (source)

  • Race: The heritage individuals use to identify themselves, often associated with biological traits, and historically linked to societal and systemic discrimination issues. (source)

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Quiz preview

1. What is meant by 'Workplace Diversity Types' in organizational contexts?

2. What is the primary difference between surface-level diversity and deep-level diversity in the workplace?

3. According to the content, what is prejudice?

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Flashcards preview

Workplace diversity types

Surface-level: visible traits; deep-level: values and personality.

Workplace diversity — types?

Surface-level and deep-level diversity.

Prejudice vs discrimination

Prejudice: attitudes; discrimination: unfair actions based on bias.

Prejudice — definition?

Preconceived negative attitude towards groups.

Discrimination — difference?

Unfair treatment based on group characteristics.

Surface-level diversity — example?

Gender, age, race, ethnicity.

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The quiz contains 9 multiple-choice questions with detailed corrections and explanations for each answer. Ideal for testing your knowledge and identifying gaps.

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