Flashcards: Mastering Cross-Cultural Communication and Culture — 20 cards

High-context cultures — communication?

Relies on implicit messages and non-verbal cues.

Low-context cultures — communication?

Uses explicit, direct, and detailed language.

Culture — definition?

Shared, learned behaviors and values of a group.

Social institutions — role?

Shape norms, roles, and societal expectations.

Geography — influence?

Impacts history, technology, and societal organization.

Technology — cultural impact?

Accelerates change but doesn't solve all societal issues.

Culture elements — examples?

Values, rituals, symbols, beliefs, thought processes.

Cultural dimensions — Hofstede's?

Include individualism, power distance, uncertainty avoidance, masculinity.

Negotiation styles — cultural types?

Dignity, face, honor, and consensus-building.

Trust — types?

Relational, transactional, reputational, referential.

Walmart in Germany — challenge?

Cultural misalignment, labor norms, legal restrictions, competition.

Cultural intelligence — purpose?

Understand and adapt to diverse cultural norms.

Values — role in culture?

Guide behavior and judgments within a society.

Rituals — function?

Reinforce norms and mark social transitions.

Symbols — significance?

Convey complex cultural meanings beyond words.

Beliefs — influence?

Shape perceptions and actions based on shared convictions.

Thought processes — shaped by?

Culturally influenced ways of interpreting the world.

Individualism vs collectivism — focus?

Personal achievement versus group harmony.

Power distance — high or low?

Acceptance of hierarchical authority.

Uncertainty avoidance — high or low?

Tolerance for ambiguity and risk.