Understanding Communication Skills

Study sheet excerpt

Course Outline

  1. Communication Meaning and Characteristics
  2. The Communication Process
  3. Verbal Communication
  4. Non-Verbal Communication
  5. Interpersonal and Intrapersonal Communication
  6. Formal and Informal Communication
  7. Direction of Communication
  8. Barriers to Effective Communication
  9. Tuckman’s Group Development Model
  10. Characteristics of Effective Teams

1. Communication Meaning and Characteristics

Key Concepts & Definitions

  • Communication : the process through which people exchange information, ideas, thoughts, feelings, attitudes, and meanings with one another

★ Must-know

  • Communication is important in psychology because human behaviour is influenced by how people express thoughts, interpret behaviour, understand emotions, develop relationships, resolve conflicts, seek help, and give or receive feedback.

📌 Communication is generally a two-way process involving a sender and a receiver, whereas communication is not merely the one-way transmission of words because it also requires creating meaning.

Further detail

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Quiz preview

1. What does communication involve between people?

2. Why is communication more than the one-way transmission of words?

3. A person turns an intention into spoken words, gestures, or facial expressions before communicating it; which process is taking place?

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Flashcards preview

What is communication in terms of exchanging information?

It is the process through which people exchange information, ideas, thoughts, feelings, attitudes, and meanings.

What does the communication process convert into a message?

A thought, idea, feeling, or information.

What is encoding in communication?

Converting sender's thoughts or feelings into communicable symbols.

What does the Latin word communicare mean, the root of communication?

It means 'to share' or 'to make common'.

What does verbal communication use to exchange information?

Words and language through speaking or writing.

What limits verbal communication despite its benefits?

Language barriers, emotional influence, and poor communication skills.

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Frequently asked questions

What does the study sheet on Understanding Communication Skills cover?

The study sheet covers the essential concepts of Understanding Communication Skills. It is organized by topic to facilitate learning and memorization, with key definitions, explanations and summaries.

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How many questions are in the Understanding Communication Skills quiz?

The quiz contains 11 multiple-choice questions with detailed corrections and explanations for each answer. Ideal for testing your knowledge and identifying gaps.

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Revizly offers 10 interactive flashcards on Understanding Communication Skills. Each card presents a question on the front and the answer on the back, enabling active, effective studying based on spaced repetition.

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