What is communication in terms of exchanging information?
It is the process through which people exchange information, ideas, thoughts, feelings, attitudes, and meanings.
What does the communication process convert into a message?
A thought, idea, feeling, or information.
What is encoding in communication?
Converting sender's thoughts or feelings into communicable symbols.
What does the Latin word communicare mean, the root of communication?
It means 'to share' or 'to make common'.
What does verbal communication use to exchange information?
Words and language through speaking or writing.
What limits verbal communication despite its benefits?
Language barriers, emotional influence, and poor communication skills.
What does non-verbal communication use to convey information without words?
Facial expressions, gestures, posture, eye contact, body movements, physical distance, appearance, tone, and pitch.
What is interpersonal communication?
The exchange of information, ideas, thoughts, feelings, and emotions between two or more people who interact directly.
What does intrapersonal communication involve?
Communication with oneself through thoughts, feelings, self-talk, reflection, decision-making, and internal dialogue.
What do gestures communicate in non-verbal communication?
Information, feelings, attitudes, or intentions through movements of hands, arms, head, or body parts.
Test your knowledge with 11 questions on Understanding Communication Skills.
1. What does communication involve between people?
2. Why is communication more than the one-way transmission of words?
Review the complete course in the study sheet for Understanding Communication Skills.
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